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PandaPay

Support

Montreal

3333 Cavendish Rd
Montreal, QC,
H4B 2M5

Toronto

349 Four Valley Dr.
Concord, ON
L4K 5Z3

Ottawa

70 Bongard Ave.
Ottawa, ON
K2E 7Z9

Vancouver

205 - 810 Quayside Dr.
New Westminster, BC
V3M 6B9

Book a Call

You have questions about our products or services? Pick times that work best for you. An advisor will call you at the requested time to happily answer any question you might have.

If you're already a PandaPay merchant looking for support, we recommend reaching out to our client care team at clientcare@pandapay.ca or by calling the following number: 1 877-301-4616

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Frequently Asked Questions

What type of cards can I accept with PandaPay?

PandaPay is proud to be able to process all the major card networks such as Interac, Visa, MasterCard, American Express, Discover, Union Pay, JCB & Diners Club.

What is required to sign up with PandaPay?

The following may be requested: a void cheque a copy of your business license or business registration the driver’s license of the authorized signer a personal guarantee or third party business financials

How long does it take to the funds to appear in my bank account?

Your funds will appear in your bank account on the next business day after closing your batch.

What is the code of conduct for the credit and debit card industry in Canada?

The Code of Conduct came into effect in August 2010 and is intended to promote fair business practices and ensure merchants and consumers to clearly understand the costs and benefits of credit and debit cards in Canada. PandaPay is proud to go above and beyond the requirements set in the Code of Conduct.